Kinedio Personal Shopper for WooCommerce turns a store’s front end into a conversational shopping experience. Instead of browsing menus and filters, customers type or speak questions in a chat box to search the catalog, ask for recommendations, review product details and manage their cart, all without leaving the page they are on.
The assistant runs on Anthropic’s Claude models, so store owners need their own Anthropic API key to activate it. When a shopper sends a message, the plugin’s server-side logic lets the model decide which actions to take, then carries them out on the WordPress site itself, such as searching products or updating the session cart, before sending a reply back into the chat window.
Only the catalog and cart data needed to answer the request is passed to Anthropic; order data and account credentials are never sent.
The chat can appear inline on any page through a block or shortcode, or as a floating widget that can be limited to certain pages, devices or visitor types. It also works for stores that only display products without selling online, by switching to a browse-only mode.
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Key Features of Kinedio Personal Shopper for WooCommerce
Conversational product search. Shoppers describe what they want in plain language and the assistant searches the catalog, including resolving the right variation for variable products based on the attributes mentioned. It can also try synonyms and plural forms automatically when an exact search comes up empty.
In-chat product details and cart actions. The assistant can show product cards and details directly inside the conversation, with a progress indicator while it works. Unless catalog-only mode is on, shoppers can also add items, change quantities or clear the cart without leaving the chat.
Catalog-only mode. Stores that do not sell online can disable all cart operations and let the assistant simply guide visitors to product pages or existing contact and FAQ pages for further help.
Voice dictation in chat. A microphone button lets shoppers dictate their message using the browser’s built-in speech recognition, appearing only in browsers that support it. The transcribed text is placed in the message field and is only sent once the shopper chooses to send it.
Flexible placement options. The chat can be embedded inline using a Gutenberg block or a shortcode with customizable title and text options, or shown as a floating widget. The widget’s visibility can be set per page, device and visitor type, and hidden on cart or checkout pages.
Admin controls and rate limiting. Store owners can pause the chat manually, and it can hide itself automatically with an email alert if Anthropic reports a billing issue. Built-in rate limiting also restricts how often logged-in users or guests can send messages.
Optional usage diagnostics. A diagnostics dashboard can track per-conversation metrics such as token usage, timings and outcomes, stored in a dedicated database table for review in the admin area.
Multilingual and HPOS compatible. A translation filter allows multilingual plugins to supply translated chat strings, and the plugin works with WooCommerce’s High-Performance Order Storage since it only reads the session cart rather than order records.
How to Install Kinedio Personal Shopper for WooCommerce
Step 1: Confirm WooCommerce is active. Make sure WooCommerce is installed and active on the site, since the plugin requires it to run.
Step 2: Install and activate Kinedio. In the dashboard, go to Plugins > Add New Plugin, search for Kinedio Personal Shopper for WooCommerce, click Install Now, then Activate.
Step 3: Add the Anthropic API key. Open Kinedio Chat > AI Configuration from the admin sidebar, enter an Anthropic API key, and choose which model to use.
Step 4: Review the settings tabs. Check the Search & Catalog, Appearance, Usage and Diagnostics tabs to adjust catalog search behavior, chat text size, and optional diagnostics logging.
Step 5: Place the chat on the storefront. Add the Kinedio Chat block to a page in the block editor, or insert the kinedio_chat shortcode, and optionally enable the floating chat widget from the Usage tab.
Good to Know About Kinedio Personal Shopper for WooCommerce
According to the plugin’s documentation, an Anthropic API key is required and usage of the Anthropic API is billed by Anthropic separately. WooCommerce must be installed and active, as the plugin will not run without it. The developer notes that chat messages are never stored, free-text tool data is redacted, and visitor IP addresses are excluded from logs, with only operational details like timings and token counts recorded when diagnostics or turn logging is enabled.
The API key is encrypted at rest when the PHP OpenSSL extension is available. On uninstall, the API key, rate-limit caches and diagnostics data are removed automatically, while other settings are kept unless the site owner chooses to delete them.
Download Kinedio Personal Shopper for WooCommerce on WordPress.org