Chatzio brings an AI-driven chat widget to WordPress sites, designed for owners who want to answer visitor questions, gather leads and assist shoppers without relying on a third-party chat service. It suits support teams, pre-sales use and WooCommerce stores looking for a round-the-clock assistant that can recommend products and respond to common queries.
The chat replies are generated through OpenRouter, a third-party AI gateway that gives access to a range of AI models. Site owners connect their own OpenRouter API key in the plugin settings, and every chat request is billed to that account rather than to Chatzio itself.
Conversations, leads and analytics appear inside the WordPress dashboard under the plugin’s own menu, and nothing is sent to OpenRouter until a visitor actually sends a message.
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Key Features of Chatzio
Customizable chat widget. The widget’s colors, position, fonts, logo and welcome message can all be adjusted to match a site’s branding. A tabbed layout is also available, offering Home, Chat, FAQ, Products, History and News sections within the same widget.
Unlimited AI messaging. Because chat replies run on the site owner’s own OpenRouter key, Chatzio does not impose a monthly message cap. Usage scales with whatever the connected OpenRouter account allows.
Lead capture and conversation history. A built-in lead capture form feeds a leads dashboard, letting site owners collect visitor contact details directly from chat. Conversation history is saved and reviewable through an admin conversation viewer.
WooCommerce support. When WooCommerce is active, Chatzio can search product information, display product cards and let visitors add items to their cart directly from the chat window.
Basic analytics. The plugin tracks conversation and message counts along with top discussion topics, giving a general view of how visitors are using the chatbot.
Conversation tools and safeguards. Quick replies, conversation starters and a proactive message help guide visitors into a conversation, while built-in rate limiting helps protect the widget from abuse. A shortcode is also available to place the widget anywhere on the site.
How to Install Chatzio
Step 1: Install the plugin. From the WordPress dashboard, go to Plugins > Add New Plugin, search for Chatzio, then click Install Now.
Step 2: Activate Chatzio. Once installed, click Activate on the Plugins page to enable the plugin.
Step 3: Connect your OpenRouter key. Go to Chatzio > Settings and paste in the API key generated from your OpenRouter account.
Step 4: Customize the widget. Adjust the widget’s appearance and behavior, such as colors, tabs and welcome message, then save your settings.
Step 5: View the widget live. Visit your site’s front end to see the chat widget in action and start testing conversations.
Good to Know About Chatzio
The developer notes that an OpenRouter account and API key are required, since all AI requests and their costs run through that account rather than through Chatzio.
According to the documentation, no data reaches OpenRouter until a visitor actually sends a chat message, at which point that message, recent conversation history, and the site’s URL and title are included in the request. Conversations, leads and analytics are stored in the site’s own WordPress database, and a data-retention period can be set to delete older records automatically.
Download Chatzio on WordPress.org