SalesLeak is a WooCommerce plugin that asks shoppers directly why they leave a product page without buying. It is built for store owners who want to understand cart abandonment and lost sales without relying on guesswork, by collecting feedback through exit surveys shown when a visitor shows signs of leaving.
The plugin connects to the SalesLeak service, which applies AI to the feedback collected from shoppers. It analyzes individual responses, groups recurring concerns such as price, shipping, trust, sizing, or missing product information, and generates practical recommendations for the store owner to consider.
All of this appears inside the WordPress dashboard, with no separate SalesLeak account, tracking code, or additional plugin needed to view the results.
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Key Features of SalesLeak
Exit intent surveys. Create a survey tied to a specific WooCommerce product or a published WordPress page, using a fixed, product-specific question so responses stay focused and comparable. Surveys can be created, edited, or paused as needed.
Shopper response collection. When a visitor shows exit intent, the survey offers them a chance to explain what is stopping them from completing a purchase. Those individual responses are stored and readable directly in WordPress.
Reasons for not buying. Recurring concerns are grouped automatically, covering areas like price, shipping, trust, sizing, and product information. This saves store owners from reading every single response to spot a pattern.
Estimated sales at risk. The plugin shows an estimate of revenue tied to reported buying hesitation. It is presented as an estimate of potential risk rather than a confirmed measurement of lost sales.
AI-powered recommendations. Based on the collected feedback, SalesLeak produces suggestions intended to help prioritize what to improve on a store. The plugin does not make changes to the store automatically and does not guarantee additional sales.
Simple setup and notifications. Tracking is handled automatically once the plugin is active, and survey behavior and brand color can be adjusted from within WordPress. Store owners can also manage daily feedback notifications and keep track of their monthly response allowance.
How to Install SalesLeak
Step 1: Install and activate. In the WordPress dashboard, go to Plugins > Add New Plugin, search for SalesLeak, then click Install Now followed by Activate.
Step 2: Open SalesLeak. Go to the SalesLeak menu in the WordPress dashboard and select Create Exit Survey.
Step 3: Choose a page to survey. Pick a WooCommerce product or a published WordPress page where the exit survey should appear.
Step 4: Configure the survey. Enter a product price, choose the survey behavior and brand color, then select Create Exit Survey to finish setup.
Step 5: Review feedback and recommendations. Once shoppers start responding, check Shopper Responses and the Shopper Feedback Report inside WordPress for reasons for not buying, estimated sales at risk, and AI recommendations.
Good to Know About SalesLeak
According to the plugin’s documentation, SalesLeak requires no separate account, no tracking code installation, and no additional plugin to access its full set of features, since activation alone connects the site to the SalesLeak service. The developer notes that the plugin is built specifically for WooCommerce stores and runs its survey creation and reporting from within the WordPress dashboard.
The documentation also explains that the plugin shares identifying site information, such as the site URL and an installation identifier, with the SalesLeak service to set up the connection, and that shopper feedback and page details may be sent to SalesLeak when a survey runs.
Download SalesLeak on WordPress.org